On 20th Jan 2011: OpenPicus IDE and Framework


OpenPicus, the open source hardware and software platform for wireless Apps, reaches the biggest milestone on 20th January at 10am Italian time. The new IDE and the software Framework will be available for download on www.openpicus.com

This is a great step for the project, as FreeRTOS was ported on the FlyPort Wi-Fi module and the Framework lets you develop your apps even without any experience in embedded programming or communication protocols.

The core team from Rome declares : “we have finally completed our IDE and our Framework. It has been tested from November by several Universities around the world that joined our Campus program. We’ll also have a website restyling and a surprise for our community”.

Stoke Technical Seminar Series - Wireless


If you live in Bangalore, India this might be of interest to you.
Stoke Technical Seminar Series focus on 3G Mobile Data Offload, Emergence of LTE Technology, Integrated WiFi and Seamless Mobility, Stoke SSX Product Family Evolution.

A Must Attend For:

* Telecom Service Providers
* Cellular Service Providers - GSM & CDMA
* VAS Technology & Platform Companies
* Content Aggregators
* Content Owners
* Entertainment & Electronic Media
* Next Generation Mobile Content Solution Providers
* Telecom Associations & Regulators
* Handset Manufacturers - GSM & CDMA
* Portal Providers
* VAS Consulting and Research Organisations
* Venture Capitalists
* Multimedia Service Providers
* Software Developers
* System Integrators
* Mobile Internet Applications & Solution Developers
* DOT, DIT, Ministries & Regulatory

More details here..

Effective communications skills for the Industry - Transactional analysis


According to wikipedia Transactional analysis, commonly known as TA to its adherents, is an integrative approach to the theory of psychology and psychotherapy. It is described as integrative because it has elements of psychoanalytic, humanist and cognitive approaches. TA was developed by Canadian-born US psychiatrist Eric Berne during the late 1950s.

The three ego states that a human being communicates from are -
1. Parent state - I am OK but you are not OK.
2. Adult state - I am OK and you are OK.
3. Child state - I am not OK and you are OK.

The ideal interaction in a professional environment is from the adult state to the adult state.

An angry person shouting is in the child state trying to stimulate your child state.
In such a situation..
1. You should not respond from the child state, which would be to get angry and shout back.
2. You should empathize with the child and elevate them to the adult state.
3. The a fruitful adult to adult communication can occur.

Often positive attitudes and interactions can be achieved by identifying what state you are transacting from and transacting to and recognizing the others ego state and communicating accordingly. The adult to adult states are the most effective

Effective communications skills for the Industry - Complaint handling


It has been a while since i posted an article in this series. Here is the next in that direction and it is on complaint handling. As usual i will highlight only the important points and leave the rest to your interpretation. If you have any questions please leave a comment below and i will try to respond.

1. Listen with a positive attitude
This can be through verbal communication or body language.

2. Empathize - Show concern
Of complainers feelings and situations.

3. Apologize - With sincerity

4. Offer a solution

5. Solve the problem

6. If you cannot solve the problem, minimize the damage and offer alternate solutions

7. Follow-up on feedback from complainer whether problem has been satisfactorily solved

8. Check if you can offer or do anything further to excel in customer satisfaction

9. Conduct a proactive exercise to check why the service went wrong

10. Ensure that similar complaints do not recur

Intel, Nvidia ends legal battle with $1.5 billion cross-licensing deal


Intel and Nvidia announced Monday they are dropping their respective lawsuits with the signing of a six-year agreement to exchange patent rights. Under the deal, Intel will pay Nvidia $1.5 billion for the right to use the latter’s graphics processing units technology. Intel will pay the amount in five annual installments starting on Jan. 18, according to Nvidia.

“This agreement ends the legal dispute between the companies, preserves patent peace and provides protections that allow for continued freedom in product design,” said Doug Melamed, Intel senior vice president and general counsel. “It also enables the companies to focus their efforts on innovation and the development of new, innovative products.”

"This agreement signals a new era for Nvidia," said Jen-Hsun Huang, Nvidia's president and CEO. "Our cross license with Intel reflects the substantial value of our visual and parallel computing technologies. It also underscores the importance of our inventions to the future of personal computing, as well as the expanding markets for mobile and cloud computing."

Both companies are based in Santa Clara, Calif. One of Intel's largest chip manufacturing plants is in Rio Rancho, N.M., just northwest of Albuquerque.